Professional Carpet Cleaning Service

Welcome to Crusade, your one-stop for the best carpet cleaning service for your carpet cleaning needs. Here at Crusade, we provide the best in carpet cleaning, mattress cleaning and more.

Contact Us Today, we promise to get back to you as soon as possible!

We Clean In A Green Way

Carpet cleaning icon

Carpet Cleaning

Keeping your carpet clean is important for not only keeping the looks of the carpet but to ensure your health.

bed cleaning icon

Mattress Cleaning

A good day starts with a good sleep, so why not keep the dirt away from your comfy bed.

sofa icon

Carpet Cleaning

Keeping your carpet clean is important for not only keeping the looks of the carpet but to ensure your health.

Cleaning house icon

Carpet Cleaning

Keeping your carpet clean is important for not only keeping the looks of the carpet but to ensure your health.

The Best Carpet Cleaning Service

Welcome to Crusade, your one-stop for the best carpet cleaning service for your carpet cleaning needs.

Carpets serve as the centerpiece of any modern home. They are often the piece of the missing puzzle that helps to tie in the design of the interior acting as a way for homeowners to express their style and personality, and above all create an inviting atmosphere for your family and guests.

That being said, it’s no surprise that carpets are often quick to get dirty. Every step taken on the carpet brings dirt and bacteria on the carpet.

Because of that, carpets that are not cleaned for some time will not only be a hindrance to the aesthetic of the carpet but a health hazard to the homeowners.

Hence here at Crusade, we are committed to revitalizing your carpet back to its former glory with our focus on achieving excellence, attention to detail, and use of cutting-edge cleaning techniques.

Contact Us Today, we promise to get back to you as soon as possible!

cleaning professional cleaning carpet

Benefits to getting professional carpet cleaning

link logo

Prolongs Carpet Life

Helps prevent the buildup of dirt and debris that can cause premature wear and tear on carpet fibers

air quality

Prolongs Carpet Life

Helps prevent the buildup of dirt and debris that can cause premature wear and tear on carpet fibers

Air Aroma logo

Prolongs Carpet Life

Helps prevent the buildup of dirt and debris that can cause premature wear and tear on carpet fibers

disease logo

Prolongs Carpet Life

Helps prevent the buildup of dirt and debris that can cause premature wear and tear on carpet fibers

brown carpet

The Common Cause For Dirty Carpets

Foot Traffic

Carpets with high foot traffic often get dirty faster as they drag dirt onto the carpet.

Pets 

Pets often shed their fur which can get stuck on the carpet.

Spills and Stains 

Accidental spills of food, drinks, or other substances can lead to stains on carpets.

Humidity and Mold 

High humidity levels can promote mold growth in carpets, leading to discoloration and an unpleasant musty smell.

Lack of Regular Cleaning 

Carpets need regular maintenance to stay clean. If vacuuming are neglected, dirt and allergens can accumulate over time, making the carpet appear dirty.

Outdoor Elements 

Dust, pollen, and other outdoor pollutants can be tracked indoors on shoes and settle into the carpet fibers.

Benefits to getting professional carpet cleaning

stain

Food and Stains

Crumbs, food and Residual stains from spills or accidents that haven’t been properly cleaned

bacteria

Bacteria and Germs

Harmful bacteria and germs can be present, especially in areas prone to spills or accidents

dirt

Dirt and Soil

Fine particles of dirt and soil can be tracked in from outside, especially in high-traffic areas

mold

Mold and Mildew

Excessive moisture or spills left unattended can lead to mold and mildew growth

Method to Cleaning Carpets

steamer

Steam Carpet
Cleaning

Steam cleaning is a carpet cleaning method that uses hot water and a cleaning solution to deeply clean carpets.

It is highly effective for deep cleaning carpets. It efficiently removes embedded dirt, dust, and allergens, excels in stain removal, and contributes to carpet sanitization.

This method is versatile, suitable for various carpet types, and leaves behind minimal chemical residue, making it a preferred choice for maintaining a clean and healthy living space.

shampoo

Shampoo Carpet Cleaning

Carpet shampooing is a carpet cleaning method that involves applying a specialized cleaning solution to carpets.

Carpet shampooing is a reliable method for cleaning carpets, utilizing a specially formulated cleaning solution to break down and lift dirt and stains from carpet fibers.

While it may take longer for carpets to dry compared to some other methods, carpet shampooing is known for its thorough cleaning results and its ability to revitalize the overall look and feel of carpets.

Our List of Cleaning Service

carpet cleaning

Carpet Cleaning & Protection

Restore your carpet with our deep-cleaning and protective treatment. We remove stubborn stains, embedded dirt, and allergens while applying a protective layer to keep your carpet looking fresh longer.

general cleaning

General Cleaning

Our general cleaning service covers dusting, vacuuming, mopping, and surface sanitation. Perfect for homes and offices looking for a regular cleaning routine that ensures a spotless environment.

upholstery cleaned

Upholstery Cleaning
& Protection

We carefully clean and protect sofas, chairs, and other upholstered furniture using fabric-safe solutions that remove dirt, stains, and odors while preserving material integrity.

mattress cleaning

Mattress Cleaning
& Protection

Enjoy a healthier sleep with our mattress cleaning and protection service. We eliminate dust mites, allergens, and odors while applying a protective treatment that extends mattress lifespan.

microbial mist

Anti-Microbial
Mist Treatment

Sanitize and protect your space with our anti-microbial misting service. We use hospital-grade disinfectants to eliminate bacteria, viruses, and mold spores, creating a safer indoor environment.

mould and mildew

Mould & Mildew
Remediation

Our mold remediation experts remove mold at its source, treat affected areas, and prevent future growth. This service improves air quality and protects your property from long-term damage.

Why Choose Us?

EXPERIENCE A GREENER KIND OF CLEAN

professionalism

Professional Service, Personal Touch

Crusade adopts the Australian Standards AS3733 for sustainable carpet cleaning and sends our cleaning professionals to the Institute Of Inspection, Cleaning and Restoration Certification (IICRC) for regular trainings and certifications. Our crew provides heartfelt service with the willingness to go the extra mile. We invite you to experience the Crusade difference.
invention

One-Stop Solution

Crusade adopts the Australian Standards AS3733 for sustainable carpet cleaning and sends our cleaning professionals to the Institute Of Inspection, Cleaning and Restoration Certification (IICRC) for regular trainings and certifications. Our crew provides heartfelt service with the willingness to go the extra mile. We invite you to experience the Crusade difference.
briefcase

Only The Best

We use only what’s best for you and the environment – the most premium made-in-Australia cleaning solution and the latest in equipment and technologies. Our equipment is upgraded every three years to provide you with tiptop service.
eco friendly

Eco-Friendly, Technology

Beyond insisting on environmentally friendly cleaning agents and equipment in our daily operations, we incorporate business practices that reduce energy consumption, air and noise pollution. We make water conservation and waste recycling an important part of our business. It is our commitment to take care of the Earth as well as we take care of you.

Time
To Get Your Carpet
Cleaned!

Don’t let your carpet stay murky, let’s make it bright and perky!

Frequently Asked Questions (Carpet Cleaning FAQ)

Let’s solve some of your doubts
crusade caution cleaning in progress sign

How often should I get my office carpet or home rug professionally cleaned?

We recommend that you get them cleaned quarterly or half-yearly. If your carpet/ rug is placed in an area with high foot traffic, you should have it cleaned quarterly while those that sees less activity should be cleaned once half-yearly. Regular cleaning and vacuuming prolongs the service life of your carpet/ rug.

How can I tell if my carpet needs cleaning?

Carpets usually need cleaning before they appear dirty or soiled. It is best to call your professional cleaners when the high traffic areas begin to show soiling. The longer you allow stains to sit, the harder they are to remove.

Do you need to move my furniture around before cleaning?

We shift smaller items such as chairs, waste paper baskets, coffee tables or small shelving units. Heavy objects such as beds, pianos, and bookshelves will not be moved, but we will take extra care to clean the areas around them.

How long does it take to clean my carpet?

It all depends on the condition of your carpet. Extra cleaning time is required for carpets that are heavily soiled or stained. Typically, the carpeting in an general administrative office of 1,000 sf (100sqm) takes about an hour to clean. However, you need to allow for another 4-6 hours for your carpet to dry completely.

I don’t have 4-6 hours to wait for the carpet to dry, is there a faster way?

Turning on the fan and air-conditioning helps with drying. It is also perfectly fine for you to walk on your carpet immediately after cleaning in your bare feet or using house slippers.

Why do some stains reappear after cleaning?

This reappearance is common and is caused by a process called ‘wicking’. This happens when a stain that has dried deep down at the base of your carpet resurfaces when the spot is re-moisturized during cleaning. Once wet, the stain becomes mobile and wicks up to the surface of the carpet as it dries. If a spot does return, we are happy to come back and deal with it.

Can you remove all spots or stains?

Not always. Substances like bleach, very old urine stains and certain inks and dyes will permanently discolour your carpet and furnishings. Such damage is usually irreversible and you will not be able to get your carpet looking the way it used to. We do promise to employ a variety of products and techniques to achieve the best result for you.

Are your cleaning solutions safe for pets and young children?

Yes. We pride ourselves on using eco-friendly products that are non-toxic and safe for your furry friends and young ones.

Can you get the pet odour out of my rug?

It depends on the type of rug you use. We have a lot of successes removing pet odour completely from specific kinds of rugs and in most cases do significantly lighten them even if total odour removal is not possible.

Here’s the science bit: Pet urine can easily soak right through to the backing of a rug. The acidic stain becomes alkaline as it comes into contact with air. When this chemical reaction takes place, the urine transforms into urea crystals.

These urea crystals remain in the backing where they are held by the glue that holds the rug together. It is the bacteria living off the urea crystals that cause the odour.

How long will it take for my furniture to dry?

It is on average a 4 – 6 hours wait, depending on the degree of soiling. You can turn on the fan or air-conditioning to aid the drying. In areas with high humidity, it will take an additional 1-2 hours to dry completely.

Why do your prices vary from other cleaning companies?

We offer a professional service with experienced technicians using technologically advanced equipment and high quality cleaning products. But don’t take our word for it. Try us out and you will see the difference.

How do you guarantee customer satisfaction?

We are only happy with our work if you are. This means that you can call us back within the week to re-clean any surface you are not 100% satisfied with. We say this even though we are very confident that we can get your spots and stains out the first time around.

How often should I get my office carpet or home rug professionally cleaned?

We recommend that you get them cleaned quarterly or half-yearly. If your carpet/ rug is placed in an area with high foot traffic, you should have it cleaned quarterly while those that sees less activity should be cleaned once half-yearly. Regular cleaning and vacuuming prolongs the service life of your carpet/ rug.

How can I tell if my carpet needs cleaning?

Carpets usually need cleaning before they appear dirty or soiled. It is best to call your professional cleaners when the high traffic areas begin to show soiling. The longer you allow stains to sit, the harder they are to remove.

Do you need to move my furniture around before cleaning?

We shift smaller items such as chairs, waste paper baskets, coffee tables or small shelving units. Heavy objects such as beds, pianos, and bookshelves will not be moved, but we will take extra care to clean the areas around them.

How long does it take to clean my carpet?

It all depends on the condition of your carpet. Extra cleaning time is required for carpets that are heavily soiled or stained. Typically, the carpeting in an general administrative office of 1,000 sf (100sqm) takes about an hour to clean. However, you need to allow for another 4-6 hours for your carpet to dry completely.

I don’t have 4-6 hours to wait for the carpet to dry, is there a faster way?

Turning on the fan and air-conditioning helps with drying. It is also perfectly fine for you to walk on your carpet immediately after cleaning in your bare feet or using house slippers.

Why do some stains reappear after cleaning?

This reappearance is common and is caused by a process called ‘wicking’. This happens when a stain that has dried deep down at the base of your carpet resurfaces when the spot is re-moisturized during cleaning. Once wet, the stain becomes mobile and wicks up to the surface of the carpet as it dries. If a spot does return, we are happy to come back and deal with it.

Can you remove all spots or stains?

Not always. Substances like bleach, very old urine stains and certain inks and dyes will permanently discolour your carpet and furnishings. Such damage is usually irreversible and you will not be able to get your carpet looking the way it used to. We do promise to employ a variety of products and techniques to achieve the best result for you.

Are your cleaning solutions safe for pets and young children?

Yes. We pride ourselves on using eco-friendly products that are non-toxic and safe for your furry friends and young ones.

Can you get the pet odour out of my rug?

It depends on the type of rug you use. We have a lot of successes removing pet odour completely from specific kinds of rugs and in most cases do significantly lighten them even if total odour removal is not possible.

Here’s the science bit: Pet urine can easily soak right through to the backing of a rug. The acidic stain becomes alkaline as it comes into contact with air. When this chemical reaction takes place, the urine transforms into urea crystals.

These urea crystals remain in the backing where they are held by the glue that holds the rug together. It is the bacteria living off the urea crystals that cause the odour.

How long will it take for my furniture to dry?

It is on average a 4 – 6 hours wait, depending on the degree of soiling. You can turn on the fan or air-conditioning to aid the drying. In areas with high humidity, it will take an additional 1-2 hours to dry completely.

Why do your prices vary from other cleaning companies?

We offer a professional service with experienced technicians using technologically advanced equipment and high quality cleaning products. But don’t take our word for it. Try us out and you will see the difference.

How do you guarantee customer satisfaction?

We are only happy with our work if you are. This means that you can call us back within the week to re-clean any surface you are not 100% satisfied with. We say this even though we are very confident that we can get your spots and stains out the first time around.